Consumers have a fourteen-day withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason to revoke. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or Has.
In order to exercise your right of withdrawal, you must inform us (Cevelli GmbH, Wellseedamm 16b, 24145 Kiel, Germany, email@example.com, Telephone: +49 431 22139683) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Important: The following products cannot be returned: Advent calendar
Consequences of revocation
If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us ), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling other than what is necessary to establish the nature, characteristics and functioning of the goods